XM Radio Scam

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XM Radio is now available on many new cars, motorcycles and GPS devices.  I have used the XM Radio service since the first year it was available.  I have seen the highs and low points of the service.  I offer my experience here as a warning to all who use the service or thinking about using the service.

For over 4 years my monthly bill was under $25 per month.  Then they started billing me for services I did not request.  Their bad customer service is off shored and they lie.  It took over 3 years to get my address changed.  For 6 months I have tried to cancel a radio that does not work but they refuse to deactivate it and continue to bill my credit card.  Then, in April 2010, XM Radio hit my card for $803.40.  I did not order any product or service and I have not received any product or service to justify this theft.  The dispute went on for months while MasterCard was trying to say that because I authorized the monthly billing at one time, years before, they did not want to refund the charges.  Eventually they did refund the money.

DO NOT give XM Radio your credit card number!  
If they have your credit card number now,  I would CANCEL THE CARD today.  
Request your card company to issue you a new account.
(Understand, that later, in 2018, when I had a new card number issued for my wife's account, somehow XM was still able to charge the new card number for what they called a recurring billing cycle, even though the number was totally different than the number they had on file.  That took hours to resolve, even though they had charged us for service on a car that I didn't even own anymore.) 
Make XM Radio bill you for their service when it comes due for renewal and pay the service fee.
You will get all kinds of bills in the mail but this way, when you want to cancel the service, you can.
Just don't pay the bill and eventually they will turn it off for non payment.

YOU HAVE BEEN WARNED

If you do not believe me, do a Google search on the internet.  
Apparently XM Radio has a long history of this bad behavior.

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Revised: January 05, 2019.
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Revised: January 05, 2019.